Privacy policy

Maison Ein Od Milvado Privacy Policy

Last Updated: July 21, 2026

Maison Ein Od Milvado ("we," "us," or "our") values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, store, and safeguard your information when you visit https://maisoneinodmilvado.com (the "Site"), place an order, contact us, or otherwise interact with our business.

By using our Site, you acknowledge that you have read and understood this Privacy Policy.

Contact Information

If you have questions about this Privacy Policy or how we handle your personal information, please contact us:

Email: support@maisoneinodmilvado.com
Phone: (213) 342-6839
Address:
6651 Melvin Ave.
Reseda, Los Angeles, CA 91335

Information We Collect

Depending on how you interact with our Site, we may collect the following information:

Information You Provide

Full name
Email address
Billing address
Shipping address
Phone number
Order details and purchase history
Customer service communications
Photos or documentation you voluntarily provide when requesting an exchange or reporting a damaged or incorrect item

Payment information is securely processed by our third-party payment providers. We do not store your complete credit or debit card information on our servers.

Information Collected Automatically

When you browse our Site, we may automatically collect:

IP address
Browser type and version
Device information
Operating system
Pages viewed
Date and time of your visit
Referring website or search engine
Cookie identifiers and similar technologies

How We Use Your Information

We use your information to:

Process and fulfill made-to-order and ready-to-ship purchases.
Prepare products for production or shipment.
Process payments securely.
Provide order confirmations and shipping updates.
Respond to customer service requests.
Review exchange requests for damaged, defective, or incorrect items.
Process approved exchanges or qualifying refunds in accordance with our Returns, Refunds, Cancellations & Exchanges Policy.
Detect fraud and prevent unauthorized transactions.
Improve our website, products, and customer experience.
Comply with legal and regulatory obligations.
Send promotional emails if you have chosen to receive them. You may unsubscribe at any time.

Made-to-Order and Ready-to-Ship Products

Unless otherwise indicated on the product page, products offered by Maison Ein Od Milvado are made to order and begin processing after your purchase.

We use the personal information you provide to prepare, produce, package, and fulfill your order, communicate order updates, provide customer support, and process approved exchanges or qualifying refunds where applicable.

If a product is identified as ready to ship, we use your information to fulfill and deliver that order in accordance with our applicable store policies.

Cookies and Similar Technologies

We use cookies and similar technologies to remember your preferences, improve website functionality, understand visitor behavior, measure website performance, and enhance your shopping experience.

Most web browsers allow you to control or disable cookies through your browser settings. Please note that some features of our Site may not function properly if cookies are disabled.

How We Share Your Information

We do not sell your personal information.

We may share your information only when necessary with trusted service providers that help us operate our business, including:

Shopify, our e-commerce platform.
Payment processors that securely process transactions.
Shipping carriers that deliver your orders.
Email communication and customer support providers.
Analytics providers that help us improve our website.
Fraud prevention and security service providers.

We may also disclose information if required by law, to enforce our policies, protect our legal rights, investigate fraud, or as part of a merger, acquisition, or sale of our business.

Data Retention

We retain personal information only for as long as reasonably necessary to:

Process and fulfill orders.
Provide customer support.
Maintain accurate business and financial records.
Resolve disputes.
Comply with applicable legal, tax, and accounting requirements.

Your Privacy Rights

Depending on your location and applicable law, you may have the right to:

Request access to your personal information.
Request correction of inaccurate information.
Request deletion of personal information, subject to legal obligations.
Request a copy of the personal information we hold where applicable.
Withdraw consent to receive marketing communications at any time.

To exercise these rights, please contact us using the information provided below.

Data Security

We implement commercially reasonable administrative, technical, and physical safeguards designed to protect your personal information against unauthorized access, disclosure, alteration, or destruction.

Although we strive to protect your information, no method of electronic transmission or storage can be guaranteed to be completely secure.

Third-Party Websites

Our Site may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those third parties. We encourage you to review their privacy policies before providing personal information.

International Visitors

Your personal information may be transferred to, stored, or processed in countries other than the country where you reside. Where required by applicable law, we take reasonable measures to protect your personal information during such transfers.

Children's Privacy

Our Site is not directed to children under the age of 13, and we do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can take appropriate action.

Policy Updates

We may update this Privacy Policy from time to time to reflect changes in our business, technology, legal requirements, or store policies. Any updates will be posted on this page with a revised "Last Updated" date.

Where appropriate, this Privacy Policy should be read together with our Returns, Refunds, Cancellations & Exchanges Policy and other policies published on our Site.

Contact Us

If you have any questions about this Privacy Policy or your personal information, please contact us: